Privacy Policy

YardKonnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, phone number, password)
• Complete your profile (profile photo, government-issued ID for verification)
• List a property (property details, photos, rental terms)
• Apply for a property (employment information, references, income details)
• Make or receive payments (payment information processed through Paystack)
• Submit maintenance requests (description, photos, contact preferences)
• Contact our support team (correspondence, feedback)

Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, pages viewed, time spent on the Service)
• Location data (with your permission, for property searches and listings)
• Log data (IP address, browser type, access times)
• Push notification tokens (for sending rent reminders and important updates)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and send related information
• Verify your identity and prevent fraud
• Send you rent reminders, maintenance updates, and important notifications
• Facilitate communication between landlords and tenants
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations and resolve disputes

3. How We Share Your Information

We may share your information in the following circumstances:

• Between Users: Landlords and tenants can view relevant profile information when communicating about properties
• Service Providers: We share data with third-party vendors who perform services on our behalf (payment processing via Paystack, cloud storage via Supabase, push notifications via Expo)
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share your information for any other purpose with your consent

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication via Supabase Auth
• Regular security audits and updates
• Access controls and employee training
• Payment processing through PCI-compliant providers (Paystack)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except for information we are required to retain for legal, regulatory, or security purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information in your account settings
• Correction: You can update or correct inaccurate information at any time
• Deletion: You can request deletion of your account and personal information
• Opt-Out: You can opt out of promotional emails and adjust notification preferences
• Data Portability: You can request a copy of your data in a machine-readable format
• Restriction: You can request that we limit how we use your personal information

To exercise these rights, please contact us at support@yardkonnect.com.

7. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Users

YardKonnect operates in Nigeria and our servers are located in Nigeria. If you are accessing our Service from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria where our servers are located and we operate. By using our Service, you consent to such transfer and processing.

9. Third-Party Services

Our Service integrates with third-party services, including:

• Paystack: Payment processing (subject to Paystack's privacy policy)
• Supabase: Data storage and authentication
• Expo: Push notifications and app infrastructure
• Cloudinary: Image storage and optimization

These services have their own privacy policies. We encourage you to review them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email or push notification if the changes are significant. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: